Even during the pandemic, new businesses keep opening and existing businesses keep thriving. Business owners find new ways to connect and do business, even if it means embracing the digital age.
There are a lot of small business tools available to you that can help secure your business and all of its assets to protect it even during a time like this.
Read on and find out how small business software helps you and your business succeed.
Social Media and Email Marketing Tools
There are a number of social media and email marketing tools that every small business owner needs. A tool like Hootsuite can help you manage all your social media accounts in one place.
While MailChimp allows you to create and send newsletters, email campaigns, and other automated emails.
A graphic design tool like Canva or Piktochart to create engaging images for your social media posts and email campaigns.
Website Design and Development
Designing a website can be a daunting task, but there are many resources available to help. Free templates and WordPress themes are a great place to start, and there are many online tutorials to walk you through the process step-by-step.
There are many free and paid SEO tools available, but some of the most important things you can do are claim your business on Google My Business and make sure your site is mobile-friendly.
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Customer Service and Helpdesk
To offer excellent customer service, every small business owner needs a few service business software or tools. Software like Zendesk is a must to keep track of customer inquiries and requests.
A quality customer relationship management (CRM) system, like Zoho, is also key in managing customer data and interactions.
Finally, a live chat tool can be very helpful in allowing customers to get help in real time.
A project management software like Asana or Trello or this page on home watch services can help you keep track of deadlines, communicate with team members, and stay organized.
Project management software will help you keep on top of deadlines and deliverables, while a notebook can be a great brainstorming tool.
Financing and Accounting
There are several small business tools that can help you in terms of accounting for your business. QuickBooks and Xero are one of the most popular options. There are also several online tools that can help you track your spending and budget.
It is important to have a handle on your finances and accounting as a small business owner.
Importance of These Small Business Tools
Having the right small business tools can help you save time and money and can also help you to run your business more efficiently. If you are not sure which tools you need, there are many online resources that can help you to determine which tools are right for your business.
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